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Our experience is probably a bit different. We were in search of a home due to the company I work for relocating from California to the Denver area. As such, Madison & Company Properties was assigned to us by the relocation company and Jennifer came with the realty company. From day 1, back in December 2018, my wife and I felt as if we had known Jennifer for years. She put us at ease, took us around the various Denver neighborhoods and made a great first impression. What was impressive that Jennifer was truly very interested in helping my wife and I even though we would not be ready to purchase anything until the May 2019 timeframe. That is true commitment. She provided weekly listing for us to review on-line and as we had questions or comments she was very responsive and made changes to our preferences on the fly. Once we were ready to get serious and purchase a home Jennifer was the friend we had not seen for so many months, it was just like a reunion. Again, so very personable and was looking out for my wife and I not for herself or a commission, it was all about us! We found several perfect homes which she preselected for us, clearly, she is a mind reader, and that made selecting a property difficult. We did find the perfect home, made an offer in the morning but unfortunately during lunch we received a text that the property was sold to another buyer. Jennifer reassured us and we started the process the next day. Found the next perfect home and made an offer. By the next day we were in the running to purchase this perfect home and Jennifer worked with us on making a counter offer as the Denver market is very hot. Jenifer provided good guidance on what we might counter with and made sure that we kept our pre-approved value confidential so as not to tip off the seller. Once out offer was accepted, the real work began. Jennifer connected us with a very professional home inspection contractor. The inspection discovered a few items one of which was a radon mitigation device installation which could have caused us to spend an additional $1,200 to get the home. Somehow between Jennifer and the seller’s broker, magic happened because the seller agreed to pay for the work. Jennifer guided us through all of the paperwork, explained all of the terms in a clear fashion and was there for any questions we had. We were surprised to see Jennifer at our closing yet very delighted. With us every step of the way. When we purchase our dream cabin in the west, Jennifer will be our first and only call to represent us.